In recent years, China’s growing logistics industry has driven the trillion market scale of highway transportation, which also means the rise of truck ownership. As an important means of transportation, trucks often go in and out of the maintenance station due to heavy load, long-distance running and vulnerable consumption, and a large number of maintenance problems also follow of truck maintenance.
As a tool for more than 30 million truck drivers to support their families, the quality of vehicles always affects their hearts. However, driven by interests, there are “greasy” situations in the process of truck maintenance from time to time of truck maintenance.
Wang Fuli (pseudonym), who works in a heavy truck 4S store in Hangzhou, Zhejiang Province, told reporters that not long ago, a user angrily came to the door and directly found the boss, saying that the engine of the car broke down just after maintenance. If you don’t know, you’ll be surprised. It turned out that the maintenance hours employed in the store would “cut corners” from time to time of truck maintenance..
For example, when changing engine oil, according to the manufacturer’s specifications, the old engine oil in the engine should be discharged first, and then one large bucket and three small buckets of new engine oil should be added. However, for personal gain, the repairman only released a part of the old engine oil in the engine and added two barrels of new engine oil. The remaining new engine oil was quietly hidden and sold cheaply. “After checking, I learned that the manufacturer secretly sold the oil with the original price of 400 yuan and the repairman sold it for 300 yuan
。” Wang Fuli said, “This incident was exposed when the repairman made a mistake in ‘cutting corners’ and caused damage to the user’s vehicle. This incident not only damaged the interests of the user, but also damaged the image of our 4S store and the reputation of the manufacturer. For this reason, the boss dismissed the repairman and replaced the user with a new engine at his own expense.”
Wang Fuli also stressed that after the event, the heavy truck 4S store updated its management system, wrote the number on the machine oil bucket, and the repairman must take photos and register when receiving the oil. After changing the oil for the user, he must return the bucket and check the number. “We have strengthened management and assessment to strictly prevent such incidents.” He said of truck maintenance.